Help center

Set up Citewise in your Shopify admin.

Follow these steps to start tracking AI visibility and publishing AI-readable storefront signals.

1. Open Citewise from Shopify admin

After installing the app, open Shopify admin, go to Apps, and select Citewise. The app runs as an embedded Shopify admin app.

2. Complete your brand profile

Go to Settings and add your brand name, common aliases, competitor brands, and preferred answer language. This helps Citewise detect whether AI answers mention your brand correctly.

3. Add keywords

Add prompts shoppers might ask AI assistants, such as product comparison questions, category research questions, or buying guide questions. Each scan equals one keyword on one AI platform.

4. Run your first AI scan

Use Scan now on a keyword. Citewise saves the AI answer, citations, brand mentions, competitor mentions, and scan status so you can track changes over time.

5. Publish llms.txt

Open the llms.txt page, generate a draft from Shopify products, collections, pages, and shop information, review it, then publish it through the Shopify app proxy.

Guide: How to set up llms.txt

6. Enable storefront schema

Open AI Setup, go to Schema, save your Organization details, enable the theme app embed, and add the Product schema app section to your product template in the Shopify theme editor.

Guide: How to set up Schema.org

7. Review recommendations

The Action Center and Recommendations pages turn scan findings into practical tasks such as adding aliases, improving page content, updating llms.txt, or reviewing schema gaps.

8. Need support?

Email support@citewise.cc with your shop domain, the page you were using, and a screenshot or short description of the issue.